At Luxury Travels, we strive to provide exceptional travel services. This refund policy outlines the terms and conditions related to cancellations, changes, and refunds for bookings made through our platform.
Refunds may be provided based on the type of service purchased and the policies of third-party providers such as airlines, hotels, and transport agencies. Each service has specific cancellation terms that must be followed for eligibility.
If a customer chooses to cancel a confirmed booking, applicable cancellation charges may apply. The refund amount, if eligible, will be processed after deducting those charges and service fees.
In cases where a travel service provider cancels a booking due to unforeseen circumstances, Luxury Travels will assist in processing a full or partial refund as per the provider's policy and availability of alternative arrangements.
Certain bookings may be marked as non-refundable at the time of purchase. These bookings are not eligible for a refund, cancellation, or modification once confirmed unless otherwise stated.
Refunds are generally processed within 7 to 14 business days from the date of approval. The actual time taken for the refund to reflect in your account may vary depending on the payment method and financial institution.
All refunds will be processed using the same method of payment used during the initial transaction unless otherwise communicated. We do not issue cash refunds under any circumstances.
If you wish to modify your booking, please reach out to us at the earliest. Any changes are subject to availability and may attract additional charges as per the provider’s policy.
If you are dissatisfied with the outcome of a refund or cancellation, you may contact our support team to file a formal complaint. We will work toward a fair resolution within a reasonable timeframe.
This refund policy shall be governed by and interpreted in accordance with the laws of the United States, without regard to its conflict of law principles.
By making a booking with Luxury Travels, you agree to the terms of this refund policy. We aim to ensure transparency and fairness, and encourage you to review all terms before finalizing any purchase.